About Us

ADRS Diversified Services (Pty) Ltd is one of the leading providers of debt collection and debt recovery services, using a diverse and unique set of processes to optimise debt collection performance.

At ADRS we are providing exceptional service to clients, service providers, and consumers, and are constantly striving to implement creative and innovative products, processes, services, technologies, and business models, to support and enhance service excellence. Through world-class business intelligence, we are able to ensure performance standards are achieved, taking responsibility for the work undertaken and maintaining the highest standard of output.

We conduct business with integrity and in an ethical manner, operating in compliance with legal requirements. People matter, and to this end, we are absolutely committed to being truthful, fair, and respectful to everyone who the company comes into contact with, including clients, colleagues, employees, service providers, and consumers.

Because we believe in people, we also believe in empowerment. As a company, we focus on skills development, enterprise development, preferential procurement, and social economic development.

Service Quick Links

Debt Collection

ADRS Debt Collection Services is one of the leading debt collection and debt collection management operations in the country. We... Read More

Call Centre Collection

ADRS Debt Collection Services uses various debt collection methods, of which call centre collections is one. We do this through... Read More

Field Agent Debt Collection

ADRS Debt Collection Services has a unique and unparalleled network of external debt collectors and field agents who can render... Read More

Legal Debt Collection

ADRS has a panel of attorneys rendering outsourced legal collection services to ADRS and its clients. ADRS has created the... Read More

Asset Recovery

In the field of collection of debt secured by an asset, for example an instalment agreement where ownership over goods... Read More

Auctioneering Management

As an addition to its asset recovery service, ADRS has also established a network of auctioneers and created the ADRS... Read More

Prescription Interruption

The prescription of a debt creates an obstacle to the collection of the debt and causes the total loss of... Read More

Beneficiary Tracing

The Umzuzi Beneficiary Tracing division of ADRS renders tracing services to pension funds and other entities or facilities who need... Read More

Delivery Services

ADRS has developed the ADRS Delivery Management System, which enables a client to request delivery services through the ADRS client... Read More

Bank Card Abuse Prevention

Unscrupulous members of the public find ways and means to bypass the controls put in place by banks, especially in... Read More

Insurance Investigation

ADRS renders insurance investigation services through its network of field agents, in particular investigation services where claims are made in... Read More

Employment Verifications

In the origination of a credit transaction, a credit provider may have the need to verify the employment of a... Read More

Custom Solutions

ADRS, with the co-operation of its software developers, has become specialists in the development of custom software solutions to drive... Read More


50 000

Beneficiary Traces
per month

20 000

Delivery requests
per month

R400 Million

Money collected
per year

24 000

Voluntary surrenders
done per year